Terms and Conditions

 

Soul Tribe Sisters, LLC (“STS”) Terms and Conditions

Last Updated: 05/25/2025

Outlined below are the terms and conditions of Soul Tribe Sisters, LLC (“STS”). It is your responsibility to fully understand these terms as outlined on our website.

By placing any payment for or participating in any STS program—including private coaching, group coaching, online courses, and/or live events—you acknowledge and agree to the following terms and conditions.

TABLE OF CONTENTS

  • Payment & Billing
  • Refund & Cancellation Policy
  • Coaching Services Disclaimer
  • Online Course Access & Use
  • Intellectual Property
  • Media Release
  • Limitation of Liability
  • Waiver
  • Questions

PAYMENT & BILLING

  • All prices are listed in USD unless otherwise noted.
  • Payments must be made via credit/debit card or other approved digital payment method.
  • Payment plans are offered at STS’s discretion. Failure to complete payments may result in removal from the program and collection of outstanding balance.

REFUND & CANCELLATION POLICY

  • All digital products, online courses, and coaching packages are non-refundable.
  • Due to the nature of digital course content, proprietary materials, and live coaching, no refunds, cancellations, or chargebacks will be granted for any reason once access has been granted. By completing your purchase, you acknowledge that you have read and agreed to this non-refundable policy. You waive any right to dispute or chargeback the transaction through your bank, Affirm, Klarna, or other financial institution.
  • All retreat payments (including deposits and final balances) are non-refundable, no exceptions. We strongly recommend that you purchase comprehensive travel insurance to protect your investment in the event of illness, travel disruptions, or personal emergencies that may prevent your attendance.
  • If you need to cancel private coaching, notice must be given at least 24 hours in advance or the session will be forfeited.If you initiate a chargeback or dispute, this Agreement authorizes Soul Tribe Sisters LLC to provide documentation to prove your acceptance of these Terms, and you may be held liable for any fees incurred during the dispute process

PAYMENT AND FINANCING

  • You agree to pay the full program fee as stated at checkout, whether paid upfront or through an approved payment plan or financing provider (e.g., Affirm, Klarna, Afterpay, or Stripe installments).
  • When selecting a financing option, you enter into a separate payment agreement with that provider. You are responsible for fulfilling your financial obligations under both this Agreement and your financing agreement, regardless of your participation, satisfaction, or perceived results.
  • Failure to complete payments may result in suspension of access to the program, and any unpaid balances may be referred to collections.

COACHING SERVICES DISCLAIMER

  • Coaching is not therapy or a substitute for licensed mental health care.
  • You are responsible for your own physical, mental, and emotional well-being during and after participation.
  • STS makes no guarantees regarding specific results or outcomes from coaching programs.

ONLINE COURSE ACCESS & USE

  • Course access is granted to the purchaser only and may not be shared.
  • Unauthorized distribution, reproduction, or resale of any course material is strictly prohibited.
  • Access to course content is provided for the time period stated at the time of purchase. Extensions are not guaranteed.
  • We reserve the right to terminate access to the Program at any time for behavior deemed inappropriate, disruptive, or harmful. No refund will be provided in such cases.

BEHAVIOR AND CONDUCT

  • Respectful communication is expected at all times. Verbal abuse, harassment, or disrespect toward the Company, its representatives, or other participants will not be tolerated.
  • We reserve the right to terminate your access to the program without refund if such behavior occurs.

INTELLECTUAL PROPERTY

  • All content provided by STS, including videos, audios, worksheets, and written materials, is the property of STS and protected under copyright law.
  • You may not modify, publish, transmit, create derivative works, or exploit any of the content without express written permission.

MEDIA RELEASE

  • By participating in any STS program or event, you grant permission for STS to use your image, voice, and likeness for promotional, marketing, or training purposes unless otherwise stated in writing.

LIMITATION OF LIABILITY

  • STS will not be held liable for any direct or indirect loss, damage, or injury resulting from your participation in our programs.
  • You agree to release STS from any claims arising from your participation.

WAIVER

  • By participating, you agree to assume all risk and release STS from any liability.

QUESTIONS Email us at retreats@soultribesisters.com if you have any questions about these terms.