Privacy Policy
Effective Date: October 15, 2025
Company: Soul Tribe Sisters LLC
Company Website: https://www.soultribesisters.com
Course Website: https://retreatlaunchlab.com/case-study-group
Email: retreats@soultribesisters.com
Mailing Address: PO Box 5160, Breckenridge, CO 80424, USA
1. Introduction
Soul Tribe Sisters LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or enroll in The Retreat Launch Lab program.
By using our website or purchasing our products or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment information.
Automatically Collected Data: IP address, browser type, device identifiers, and site usage statistics through cookies and analytics tools.
User-Generated Content: Any communications, comments, or submissions you make within our course platform or coaching calls.
3. How We Use Your Information
We may use your information to:
Process transactions and deliver purchased products or services.
Provide customer support and communicate program updates.
Improve website functionality and user experience.
Comply with legal obligations and enforce our Terms and Conditions.
4. Payment Processing
We use third-party payment processors (such as Stripe, Affirm, Klarna, Afterpay, and PayPal) to process payments securely. These providers may collect and store your payment information according to their own privacy policies. We do not store full credit card numbers or financing information on our servers.
When you choose Affirm, Klarna, or similar financing options, you enter a separate legal agreement with that provider. You remain responsible for completing your payment obligations, regardless of your participation or satisfaction with the program.
5. Sharing of Information
We do not sell or rent your personal data. We may share limited information with:
Service providers assisting in payment processing, email marketing, or technical support.
Legal authorities when required by law or to protect our legal rights.
6. Cookies & Tracking
Our website uses cookies and similar technologies for analytics, personalization, and marketing. You can manage or disable cookies in your browser settings, though this may affect site functionality.
7. Data Retention
We retain your information as long as necessary to fulfill program obligations, comply with legal requirements, or resolve disputes.
8. Security
We take reasonable administrative and technical precautions to protect your data. However, no system can guarantee complete security.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at retreats@soultribesisters.com.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected with a new effective date above.